Delivery, Returns and Refunds

Delivery

  • Delivery across South Africa by road freight, quoted per item and address before you pay.
  • In-stock items are dispatched within 3 working days of cleared payment; the freight quote states the transit estimate for your area.
  • Large equipment is delivered to kerbside. Offloading on site is the buyer’s responsibility unless it is included in the quote.
  • Collection from Lanseria Corporate Estate, Lanseria, Gauteng by arrangement, Monday to Friday 08:00 to 17:00.
  • Goods are insured in transit. Check the item against the listing on arrival and note any damage on the delivery note.

Returns and refunds

  • Report an item that does not match its listing within 7 days of delivery, with photos.
  • If the item was misdescribed we collect it at our cost and refund in full to the original payment method within 14 days of receiving it back.
  • If you change your mind, you may return the item in the condition received within 7 days; return freight is at your cost and the original delivery charge is not refunded.
  • Used and vintage items are sold as described. Wear consistent with the listing and photos is not a defect.
  • Your rights under the Consumer Protection Act are not affected.

Contact and business details

  • Phone / WhatsApp: +27 (0)63 224 1065
  • Address: Lanseria Corporate Estate, Lanseria, Gauteng, 1739, South Africa
  • Hours: Monday to Friday 08:00 to 17:00
  • Trading name: RabexHoldings